The Global Business Travel Association (GBTA) has ranked India as the world’s 10th largest business travel market and predicts that the country’s business travel spending will grow at an annual rate of 13.5%. Additionally, a 2013 joint survey conducted by Expedia and Egencia indicates that around 44% Indians undertake a minimum of 5 business trips a year.
Taking a cue from this positive growth trend, Hotelier India Magazine in its April 2014 issue compiled a list of ‘Top 25 Hotels to Do Business In’.
Fortune Landmark and The Pride Hotel are both located in Ahmedabad and use FortuneNEXT 6i Suite, A hotel ERP Software from IDSNext. Though both hotels have state of the art business centres, meeting rooms, banquet and conference halls, and a wide variety of cuisines that have helped them make it into the list, credit also goes to the robust and integrated Hotel ERP which plays a critical role in ensuring smooth operations at the hotel property.
What hotels look for is ‘all in one’ and ‘integrated’ Hotel ERPs that are capable of addressing all aspects of a hotel from front office to back of the house. These comprehensive property management solutions have modules that seamlessly integrate interdepartmental flow of data. This does away with repeated data entry and human errors. The modules range from front office management, point of sale, accounts receivable, sales and marketing, banquets and conference, telephone management, engineering & material management, food and beverage costing, financial management, HR and payroll, maintenance management, quality management to SMS alerts and more.
Hotel ERPs vouch for enhanced automation and reduced pressure on staff. With optimized use of manpower, hotel personnel now have more time to personalize guest service. In addition to this, being PA DSS Certified, IDS Next Hotel ERP software ensures the safety of a hotel guests’ payment card details from cyber-attacks and hackers.
Something unique about these enterprise class offerings is their unique interface to Hotel distribution channels which provides a hotel with a host of additional services that connect and allow hotels to access a host of room distribution channels through OTA, GDS and web booking engine. A smart and intuitive dashboard also simplifies a hotels room distribution strategy. Hotels also access business intelligence, revenue management and online reputation management.
Selecting a right Hotel software is an important aspect for the smooth functioning of a hotel. Having a hotel property management solution that simplifies operations, optimizes use of manpower, plugs revenue leakage, enhances profits and guest satisfaction is critical.
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Myra Allen plays a major role in Business Development for IDS Next Business Solution. She holds a degree in MBA and is responsible for coming up with strategic business plans and to improve the P/L through increased sales.