Guest reviews written across online platforms have become quite important these days. Due to its impact on a hotel’s brand value, hoteliers must have an effective online reputation management strategy. Adoption of online reputation management plan supports hotels to manage and respond to online reviews.
Being a part of 24/7 guest facing service business, hotel industry world-wide faces many critical issues on daily basis. Right from handling operations to serving guests, hoteliers have to handle numerous bottlenecks. For example, they sometimes have to make their guests wait for longer time due to the absence of right technology to speed up the check-in process. Read more
Be it a fine dining restaurant, F&B or QSR outlet, the restaurant industry in general has been impacted by many technology solutions. These solutions are essential to automate operations and to serve their patrons efficiently. Therefore, operators are now keen on adopting technology solutions including restaurant management system and e-menu app.
Come July, India will witness a new and unified system of tax structure in the form of Goods and Services Tax (GST). Like any other industry, hotel industry too is preparing itself to operate as per this new taxation regime. And as a leading Hotel PMS Software we at IDS Next have also been working relentlessly to help hotels in their pursuit to become GST compliant. Read more
Hotel industry is undergoing a technology driven transformation. Today’s smart hospitality technology solutions not only helps hoteliers automate operations, it also helps them serve their guests better. Hoteliers can adopt various hospitality technology solutions to achieve required operational automation.
Managing the entire operations at a hotel is a challenging task. Hoteliers should manage both front of the house and back of the house operations with equal importance. Therefore, they need to effectively optimize back office activities like optimizing bar stock, inventory control and vendor management etc. However, manual handling of these critical parameters can lead to both inaccuracies and wastage of time. As a result, in such scenarios, a Hotel PMS with a materials management module can play a major role.
Like any other technology platforms, hospitality technology landscape too is witnessing rapid changes. As a result, today’s technology becomes obsolete tomorrow. Many hoteliers today are increasingly adopting integrated and all in one Hotel ERP rather than deploying desperate systems like they used to do decades ago. As a matter of fact, innovation is the key in technology landscape. This means, hoteliers need to know on how to leverage the same to automate operations, reduce costs and ultimately to serve guests better. Here are few emerging solutions that will be trending in 2017.
Technology is the biggest enabler in almost all major industries. It goes same with the hospitality industry, too. In this 24/7 guest facing industry, hospitality technology solutions influence how hoteliers manage their daily operations. Read more
Hoteliers world-wide have been using hotel property management system for quite some years now. But, they are now looking to upgrade to more efficient version of the same software. Because, they now understand that they need to adopt integrated and robust hotel software to automate end-to-end operations at their properties.
Hotel industry world-wide has earned the reputation of being one of the most vulnerable victims of guest credit card data theft. Cyber criminals attack hotel database and other systems seeking guests’ personal and financial information like credit card details and all. In such a scenario, hoteliers should adopt PA DSS Compliant Hotel ERP to safeguard their networks and guests’ details from hackers.