A mobile application that helps restaurant stewards to take and process guests’ orders in less time. The app enables restaurant staff to send the KOT directly to the kitchen display system and also to POS, thus helping them to spend more time attending to their diners’ needs.
Real-time visibility. In your palm.
Browse list of stewards, see real-time visibility of tables – occupied, vacant, just billed and just served.
Browse delicious food items.
All menu groups and menu items will be automatically retrieved from the IDS point of sale and displayed in FX Dine. Too many food items? Just search for it.
Take care of guests’ requirements.
Be it extra cheese on pizza, or extra toppings on ice cream, the app helps you to handle everything with ease. Select from a set of pre-defined modifiers or add a new modifier on the fly.
Confirm order. In a click.
Take food orders, verify the quantity of each, add modifiers if required and place order in a click. A KOT will be generated and sent to the kitchen display system, along with sending to IDS point of sale terminal too.
Open a new table.
Diners arrive as a family of 7 and all your tables seat 4? No worries, just create a open table on the fly. Tag the new table, take and process the order.
Food item not in menu? No problem.
Your guest wants a double cheese Omelette and its not in your menu? No worries, create a new food item instantly, set the price, take and process the order and delight your diners.
Happy hours! Enough said.
Running happy hours program to delight diners? The app will help you to see discounts offered on food and beverages tagged under happy hours. Being informed at the right time will enable to earn more revenue.
No internet? App still works.
Take orders from diners even while the mobile or tablet device is not connected to the internet. Continue to take the order. When connected to internet, send these offline orders to KDS and POS systems automatically.
Non-chargeable KOT. Supported.
Don’t want to charge a particular guest? Mark his/her order as NC KOT in the app. The KOT will be sent to the kitchen, but the guest will not be charged for the same KOT. Simple.
Select the table and trigger a customisable feedback form. Let diners rate your food/service, enter comments/suggestions, collect their contact details to build long lasting relationship.
Benefits of FX Service
Send the KOT directly to the kitchen. Thus, your steward will get more time to attend to guests’ needs as he/she will not have to run back and forth on the floor.
Ensure enhanced guest satisfaction by serving them in less time. Thus, you can acquire more loyal guests.
Speed up your service level by minimizing errors that may arise due to manual effort, thus reducing guest waiting time.
Witness increased table turnaround time.
Increase revenue by upselling – create modifiers and open items.
Want to make above benefits a reality in your hotel? Let us help you.