Accounts Receivable

• Generation of reminders and balance confirmation via print and email
• Follow up on payment receivables to create projection reports and track cash flow

Telephone Management

• Easy to use operator console facility
• Simplified call accounting
• Maintain a record of wake-up calls to be made and display messages to guests

Sales & Marketing

• Enables easy maintenance of corporate client master
• Tag amenities and rates to corporates and travel agents
• Sales executive wise daily sales call & follow up details and report on revenue generated
• Corporate MIS on revenues, room nights and ARR

Banquet & Conference

• Quick book and extended book selection option
• Capture event information, the flow of events, set-up styles and payment terms etc.
• Billing options like advance tagging, split bills and tax exemptions etc.
• Detailed availability of charts and MIS

Food & Beverage Costing

• Automated bar and stock management
• Automated consumption and sales posting
• Issue-based and recipe based costing methodology and reports
• Detail recipe master with recipe ingredients, sub-recipes, preparation and presentation methods
• Profitability analysis with drill-down features

Materials Management

• Engage in indent management and acquisition management
• Authorization level control for purchase order/purchase requisition/indents
• Access item stock level and stock variance reports
• Engage in vendor analysis and quotation maintenance
• Auto-generation of purchase requisition based on minimum, maximum and re-order levels
• Attach scanned purchase order to the system
• View average consumption per day, expected last days and budget
• Butchery management
• Monthly physical stock entry updating. Auto updation of variance and capability to extract physical stock variance report from the system
• Support for multiple store creation for various stores. Also the capability for the system to handle main stores, sub-stores concept and transactions

Financial Management

• Cost center and department wise transaction entry for income and expense
• Compliant with all local taxation requirements
• Budget and ratio calculation
• Cost center wise profit and loss account reports. Ability to create user-defined MIS reports with budget comparison and previous year comparison etc.
• Attachments of scan copy/soft copy documents can be stored for every transaction recorded
• Ratio analysis
• Cash flow analysis
• Expense allocation and TDS entries

HR & Payroll

• Multi-unit and multi-department salary calculation
• Adherence to statutory and legal structures
• Interface to third party attendance recording system
• Leave management, bonus and loans

*Available only in limited regions

Maintenance Management

• Scheduling and executing preventive maintenance
• Job order generation
• Complaint management
• Room wise, floor wise, complaint type-wise analysis reports

Membership Management

• Membership billing
• Service bill entries
• Guest visit entries
• Subscription processing and posting to AR
• Member invoice generation and auto emailing
• SMS alerts to members on debit & credit transactions

iAlert – SMS Alert System

• Send alerts on the reservation confirmation
• Welcome message to guest
• Automate sending of SMSs to guests on their birthdays and anniversaries
• Communicate with your guest to promote hotel services through targeted SMS alerts
• Engage in SMS campaigns on events such as food festivals, new year parties, etc.
• Alert on PoS settlements for members with balance
• Membership service bill entry – guests/members get an SMS alert on bill entry whenever they use any special amenities
• Membership late fee charge entry – guests/members will receive an SMS alert whenever late fee charge is levied
• Automatically sends messages based on business rules/events
• Alert managers/staff/department/groups on events, such as VIP Check-in, complaints, high bills, guest check-out, guest complaints, PoS discounts/void settlements/bill cancellation, etc.
• Message templates that help create messages based on functions specific to the departments
• Instant message delivery with no queue mechanism