by Jacob K I | Nov 23, 2021 | Uncategorized
With the internet being an absolute necessity in modern times, hotel digital marketing is gradually starting to gain momentum. In fact, a guest’s journey begins by discovering the hotel online. Having a strong online presence is therefore vital in achieving better...
by Manoj K Mohanty | Nov 16, 2021 | Uncategorized
The ever-changing consumer behaviour has led to the evolving of marketing strategies used to attract customers and boost revenue in the hospitality sector. Most modern customers spend many hours online researching before booking a hotel. This is one of the primary...
by Reeves Mathews | Nov 9, 2021 | Uncategorized
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency....
by Nandika Udupihilla | Oct 26, 2021 | Uncategorized
Over the past few years, cloud computing has redefined hospitality. Today, not only the big hotel chains, but even independent and small hotels have strong management tools within their reach. However, there is still a good section of the industry that is uncertain...
by Jacob K I | Oct 19, 2021 | Uncategorized
Today’s travellers are not just looking for a place to stay when they look for hotels. They are also looking for a place with excellent cuisine. The total spending by consumers within hotels, which includes restaurants, bars and lounges, room service and in-room...
by Manoj K Mohanty | Oct 12, 2021 | Uncategorized
Personalisation in hospitality is a critical aspect that needs to be designed with special care. It can deliver five to eight times the return on investment, helping hoteliers to make great leaps forward by increasing the overall turnover. This article will explore...
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