Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Wellness tourism is here with a brand-new upgrade
Millennials’ love for novelty has evolved the tourism industry into aligning their goals with the latest trends. This has led hospitality businesses to embrace various solutions for guest personalisation and experiences. Wellness, in particular, is...
The Bottom Line: Rethinking how to create a positive guest experience.
Most of us are familiar with the Hawthorne effect. Back in the 50s, Hawthorne Electrics conducted a series of experiments where they played with differing light levels to see if it impacted worker productivity. It was found that those workers...
Let’s Go Wild! Wilderness and Digitalisation in Hospitality
The growing love of travellers to escape into nature has led to a boost in outdoor tourist activities, be it camping and safaris in the wilderness, trekking and hiking in the deepest nooks of the world or even basking in the tropical sun along the...
Replacing guest pain points in hotels with a seamless experience
Experience and branding have become two critical elements in fostering guest loyalty in the hotel industry. Particularly in the age of consumer empowerment, seamless guest experience and branding go hand in hand—a fact that no good business can...
FIFA World Cup 2022, the Metaverse and the future of Hospitality
The hospitality industry has always been looking for new trends to boost sales and increase revenue. This year, with FIFA 2022 scheduled to be hosted in Qatar, it has been their biggest free marketing event of the year. However, how well can...
How the hospitality industry can strategise workcations
Like everything else, the new normal of modern work life has revolutionised with the dawn of 2020. Stereotype phrases like "don't ever mix work with play" have all been forgotten, while new terms such as workcations and bleisure travel have popped...
Technology in hospitality: Redefine the way you treat your guests
Traditionally, tourism has been one of the largest foreign exchange earners in Sri Lanka. The country takes its pride as a tropical island blessed with history, culture, and nature and is best known globally for its hospitality, making it a perfect...
Learn about ENTERPRISE CLOUD SOLUTIONS for your Hotel
The travel, tourism, and hospitality industry in the MEA regions are seeing a rapid recovery post-covid, an occurrence which has not gone unnoticed. Technology and automation have also played a massive part in increasing the revenue of tourism in...
Hotel Full-Stack Enterprise Cloud Solutions
Being a technology service provider in hospitality isn't just about bringing a great product to market. Instead, it's about having the foresight to chase continued evolution and innovation that keeps your product or service one step ahead of...
Tourism in Emerging Markets Post-Covid
The Covid-19 pandemic has put many emerging markets under a severe stress test, leading to abrupt pauses in booming economies. It would take several years for such economies to recover to the 2019 levels of GDP per capita. Tourism and hospitality...
Combat Labour Shortage in the Hospitality Industry
After an unfortunate pandemic and some years of furlough, the hospitality industry is finally returning to its usual patterns. However, many hotels' operational jobs and professionals will not return to the industry due to risks in job security....
Millennials Digitalising the Hospitality Industry
The travel trends of millennials have influenced the current travel climate and continue to shape the future, leaving traditional travellers with no choice but to follow in the same digital pathway. Such changes make a significant impact on the...
Cybersecurity – A challenge for hospitality technology
Cutting-edge developments and new technology introductions have led the hospitality sector to depend on the internet and electronic devices for daily operations. Nevertheless, did you know that hotels are among the most vulnerable targets for...
Virtual Reality Tours
Over the past two years, the hospitality industry has developed leaps and bounds to facilitate customer engagement in a ravaged, pandemic world. The challenges posed by the pandemic curtailed social interaction and also limited mobility. So...
Are we listening to our customers?
"Customer service shouldn't just be a department; it should be the entire company." - Tony Hsieh In the last decade, technology has swamped the hotel landscape, and many hotels are vying with each other to showcase the best of hardware fitted out...
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