by Rajesh P Yadav | Jan 4, 2022 | Blog, Housekeeping, Technology
There was a time when smooth check-in/check-out facilities, good in-room services, and a well-spread buffet was enough to create satisfying guest experiences. Today’s travellers, however, expect much more from hospitality organisations. For them, a “meaningful”...
by Reeves Mathews | Nov 9, 2021 | Technology
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency....
by Rajesh P Yadav | Nov 2, 2021 | Technology
Every modern traveller seeks simple, personalised and tech-driven services. Along with the ease in delivering the guest experience, technology has also made hotel operations seamless. Smart technologies can provide the much-needed support for hoteliers to improve the...
by Nandika Udupihilla | Oct 26, 2021 | Technology
Over the past few years, cloud computing has redefined hospitality. Today, not only the big hotel chains, but even independent and small hotels have strong management tools within their reach. However, there is still a good section of the industry that is uncertain...
by Kevin D'Costa | Oct 5, 2021 | Technology
The pandemic forced many hotels to make a ten-year technological leap within a few months. According to a study conducted in 2020, 64% of respondents worldwide believes that technology will play an important role in post-pandemic travelling. They believe that new...
by Rajesh P Yadav | Jul 21, 2021 | Technology
Technological development has provided many prospects of marketing for hotels. QR codes play a key role among the many avenues of marketing. A QR code is a matrix barcode that creates an easy and efficient method to access information. How can hotels use QR codes...
Recent Comments